Our success depends on selling competitive products and services that meet the needs of consumers and clients, treating them fairly at all times and providing support when needed. See protecting consumers.
Equally important is the need to manage the environmental and social risks posed by the projects we finance. We are a pioneer in developing and implementing financial-industry standards such as the Equator Principles and Carbon Principles, and are directing $50 billion over 10 years to projects that address climate change.