The Board of Directors’ Public Affairs Committee oversees our Citizenship priorities and performance. Our businesses implement Citi’s Citizenship commitments in their daily activities, with support from specialized teams for community development, human rights, diversity, the environment, financial education and government relations.
"At Citi we have a unique opportunity to make a positive impact in more than 1,000 communities we serve around the globe. Our commitment to Responsible Finance is embedded throughout the company. We put the strength of our business, products and people to work to help improve communities and the environment around the world."
— Pamela Flaherty
We measure our performance in each of our social and environmental priority areas and, as in previous years, continue to report data to provide comparisons and show trends over time. In 2010, we reviewed the way we report. Our analysis and stakeholder feedback showed that our current format is informative and helps stakeholders understand our performance.

Our priorities reflect the views of our stakeholders and the risks and opportunities of our business. We keep a constant watch on economic conditions and local and global concerns, largely by engaging with our stakeholders. At the same time, we maintain an unwavering commitment to these priorities:
In addition, we strive to recruit and retain diverse and engaged teams around the world. We support our Citizenship priorities with our products and services, through lending and investing, and through philanthropic investments by the Citi Foundation.